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DATA PROTECTION
Zahlungsdienstlister

Data Protection

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is given in the subsequent processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

Server-Logfiles

You can visit our website without providing any personal information.

Every time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR from our overriding legitimate interest in ensuring trouble-free operation of our website and improving our offer.

Your data may be transferred to third countries outside the European Union for which the EU Commission has issued an adequacy decision. If there is no adequacy decision by the EU Commission, e.g. for transfers to the USA, the data transfers are based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data- protection/standard-contractual-clauses-scc_de

Contact

Responsible

Contact us if you wish. Responsible for data processing is: Marcelo Mota Fernandes, Sonninstraße 7, 20097 Hamburg Deutschland, +491743072446, mail@moto-bottega.de

Customer contact via e-mail

If you initiate business contact with us by e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent you have made them available. The data processing serves to process and answer your contact request.

If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Article 6 Paragraph 1 lit. b GDPR.

If contact is made for other reasons, this data processing takes place on the basis of Article 6 (1) (f) GDPR from our overriding legitimate interest in processing and answering your request.

In this case, you have the right, for reasons arising from your particular situation, to object to the processing of your personal data based on Article 6 (1) (f) GDPR at any time. We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you have provided. The data processing serves the purpose of establishing contact.

If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Article 6 Paragraph 1 lit. b GDPR.

If contact is made for other reasons, this data processing takes place on the basis of Article 6 (1) (f) GDPR from our overriding legitimate interest in processing and answering your request.

In this case, you have the right, for reasons arising from your particular situation, to object to the processing of your personal data based on Article 6 (1) (f) GDPR at any time. We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Customer Account Orders

Customer Account

When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and to simplify order processing. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the revocation. Your customer account will then be deleted.

Collection, processing and disclosure of personal data when placing orders

When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Non-provision means that no contract can be concluded. The processing takes place on the basis of Article 6 Paragraph 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.

Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Your data may be transmitted to third countries outside the European Union for which the EU Commission has issued an adequacy decision. If there is no adequacy decision by the EU Commission, e.g. for transfers to the USA, the data transfers are based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de

Advertising

Use of the e-mail address for sending newsletters

Irrespective of contract processing, we use your e-mail address exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Use of email address for sending direct mail

We use your e-mail address, which we received as part of the sale of goods or services, for the electronic transmission of advertising for our own goods or services that are similar to those that you have already purchased from us, insofar as you have these have not objected to its use. The provision of the e-mail address is required for the conclusion of the contract. Non-provision means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in direct advertising.​ Sie können dieser Verwendung Ihrer E-Mail- Adresse jederzeit durch Mitteilung an uns widersprechen. Die Kontaktdaten für die Ausübung des Widerspruchs finden Sie im Impressum. Sie können auch den dafür vorgesehenen Link in der Werbe-E-Mail nutzen. Hierfür entstehen keine anderen als die Übermittlungskosten nach den Basistarifen.

Using CleverReach

We use the service of CleverReach GmbH & Co. KG (Schafjückenweg 2, 26180 Rastede; "CleverReach") to send the newsletter as part of order processing.

We pass on the information you provide when registering for the newsletter (e-mail address, first and last name if applicable) to CleverReach. The data processing serves the purpose of sending the newsletter and its statistical evaluation. In order to evaluate newsletter campaigns, the newsletters sent contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This enables us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. Conversion tracking enables us to analyze whether, for example, a purchase has been made after clicking on a link in the newsletter or whether you have registered on our website. In this context, we collect your personal data such as IP address, browser type and device as well as the time. User profiles can be created from this data under a pseudonym. The data collected will not be used to identify you personally. The data collected is only used for statistical evaluation to improve newsletter campaigns.


The processing of your personal data takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in a targeted, promotionally effective and user-friendly newsletter system. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
You can find more information and Cleverreach's privacy policy at: https://www.cleverreach.com/de-de/datenschutz/ sowie https://www.cleverreach.com/de-de/newsletter-tool/newsletter-reporting/.

Shipping Service Provider

Forwarding of the e-mail address to shipping companies for information about the shipping status

We pass on your e-mail address to the transport company as part of the contract processing, provided that you have expressly consented to this during the ordering process. The purpose of the transfer is to inform you about the shipping status by e-mail. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

Payment Service Provider

Using PayPal

We use the PayPal payment service from PayPal (Europe) S.à.r.l. on our website. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. With the selection and use of payment via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you using the selected payment method. This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR.

All PayPal transactions are subject to the PayPal Privacy Policy. You can find these under https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Using PayPal Plus

We use the PayPal Plus payment service from PayPal (Europe) S.à.r.l. on our website. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. With the selection and use of payment via PayPal, credit card via PayPal, direct debit via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR.

For individual payment methods such as credit card via PayPal, direct debit via PayPal, PayPal reserves the right to obtain creditworthiness information on the basis of mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report can contain probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and which, among other things, include address data. Your concerns will be considered in accordance with the statutory provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing takes place on the basis of Art. 6 (1) (f) GDPR from our overriding legitimate interest in protection against non-payment if PayPal makes an advance payment.

  

You have the right to object to this processing based on Article 6 (1) (f) GDPR at any time for reasons that arise from your particular situation. Object to personal data concerning you by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method you require. Non-provision means that the contract cannot be concluded with the payment method you have chosen.

Using PayPal Express

We use the PayPal Express payment service from PayPal (Europe) S.à.r.l. on our website. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The purpose of data processing is to be able to offer you payment via the PayPal Express payment service.

In order to integrate this payment service, it is necessary for PayPal to collect, save and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies can also be used for this. The cookies enable your browser to be recognized.

Cookies or comparable technologies are used with your consent on the basis of Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Article 6 Paragraph 1 Letter a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you using the selected payment method. This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR. More information on data processing when using the PayPal Express payment service can be found in the associated data protection declaration https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS

Using PayPal Check Out

We use the PayPal Check-Out payment service from PayPal (Europe) S.à.r.l. on our website. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. With the selection and use of payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR.

Credit card via PayPal, direct debit via PayPal and "Pay later" via PayPal

For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right to obtain creditworthiness information on the basis of mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report can contain probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and which, among other things, include address data. Your concerns will be considered in accordance with the statutory provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing takes place on the basis of Art. 6 (1) (f) GDPR from our overriding legitimate interest in protection against non-payment if PayPal makes an advance payment.

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Article 6 (1) (f) GDPR by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method you require. Non-provision means that the contract cannot be concluded with the payment method you have chosen.

Third party providers

When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR. In order to carry out this payment method, the data may then be passed on to the respective provider by PayPal. This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR. Examples of local third-party providers can be:

- Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 München, Deutschland)

- giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main

Purchase on account via PayPal
When paying via the purchase on account payment method, the data required for payment processing is first transmitted to PayPal. In order to carry out this payment method, PayPal then transmits the data to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to be able to fulfill the contract with you using the selected payment method. This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR. Ratepay may carry out a credit check on the basis of mathematical-statistical methods (probability or score values) using credit bureaus according to the process already described above. The data processing serves the purpose of a credit check for the initiation of a contract. The processing takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR from our overriding legitimate interest in protection against non-payment if Ratepay pays in advance. Further information on data protection and which credit agencies use Ratpay can be found at https://www.ratepay.com/legal- payment-dataprivacy/ und https://www.ratepay.com/legal-payment-creditagencies/.

More information on data processing when using PayPal can be found in the associated data protection declaration at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Use of the payment service provider Stripe

We use the payment service Stripe from Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland) on our website. The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using Stripe, the data required for payment processing is transmitted to Stripe in order to be able to fulfill the contract with you using the selected payment method. This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR.

Stripe reserves the right, if necessary, to obtain a credit report based on mathematical-statistical processes using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report can contain probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and which, among other things, include address data. Your concerns will be considered in accordance with the statutory provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing takes place on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in protection against non-payment if Stripe pays in advance.

You have the right to object to this at any time for reasons that arise from your particular situation on Art. 6 Para. 1 lit. f DSGVO-based processing of personal data concerning you by notifying Stripe to object.

 

The provision of the data is necessary for the conclusion of the contract with the payment method you require. Non-provision means that the contract cannot be concluded with the payment method you have chosen.

All Stripe transactions are subject to the Stripe Privacy Policy. You can find this at https://stripe.com/de/privacy

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is called up again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.

You can use the links below to find out how to manage (including deactivating) cookies in the most important browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/allow-and-reject-cookies

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

 

Technically necessary cookies

Unless otherwise specified below in the data protection declaration, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

The use of cookies or comparable technologies is based on Section 25 (2) TTDSG. The processing of your personal data takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in guaranteeing the optimal functionality of the website and a user-friendly and effective design of our offer.

You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.

 

Use of Cookiebot

We use the consent management tool Cookiebot from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark on our website; “Cookiebot”).

The tool enables you to give consent to data processing via the website, in particular the setting of cookies, and to make use of your right of withdrawal for consent that has already been given. Data processing serves the purpose of obtaining and documenting the necessary consent to data processing and thus complying with legal obligations. Cookies can be used. Among other things, The following information is collected and transmitted to Cookiebot: anonymized IP address, date and time of consent, URL from which the consent was sent, anonymous, random, encrypted key, consent status. This data will not be passed on to other third parties.

The data is processed to fulfill a legal obligation on the basis of Article 6 (1) (c) GDPR.

You can find more information on data protection at Cookiebot at: https://www.cookiebot.com/de/privacy-policy/

Analysis   Advertising Tracking

Use of Adobe Analytics

We use the web analytics service Adobe Analytics from Adobe Systems Incorporated (345 Park Avenue, San Jose, CA 95110, USA; "Adobe") on our website.

The data processing serves the purpose of analyzing this website and the user behavior of its visitors as well as for marketing and advertising purposes. Cookies are used for this purpose, which enable the browser to be recognized and thus more precise statistics. The following information can be collected and transmitted to Adobe: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using, information about the operating system used, pages visited, referrer URL (website via which you accessed our website), location data, purchase activities. Adobe uses the information obtained on our behalf to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

The data collected is usually transmitted to Adobe servers in the USA and stored there. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data. We will provide you with a copy of the Standard Contractual Clauses upon request.

Adobe has enabled IP obfuscation. As a result, Adobe will irreversibly anonymize your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Cookies or comparable technologies are used with your consent on the basis of Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Article 6 Paragraph 1 Letter a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

You can find more information on data processing and data protection at Adobe Analytics at https://www.adobe.com/de/privacy.html, at https://www.adobe.com/de/analytics/general-data-protection- regulation.html and at https://docs.adobe.com/content/help/de-DE/analytics/technotes/privacy-overview.html

Using TikTok Pixel

We use the TikTok Pixel from TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland;

 

“TikTok Ireland”) and TikTok Information Technologies UK Limited (6th Floor, One London Wall, London, EC2Y 5EB, United Kingdom; “TikTok UK”). Both companies are jointly responsible for data processing (hereinafter "TikTok").

The purpose of data processing is to identify and analyze our customers’ website access and to better address customers by placing targeted advertisements and to evaluate the effectiveness of advertisements on TikTok. To do this, TikTok uses technologies such as cookies and pixels, which enable your browser to be recognized. The following information, among others, can be collected and transmitted to TikTok: Date and time of the visit, information on the browser and device type you are using, screen resolution, IP address. TikTok can assign this information to your personal TikTok user account. User profiles can be created from the data collected in this way using pseudonyms. However, this does not allow users to be personally identified.

Your data may be transferred to third countries such as the USA. There is no adequacy decision by the EU Commission for the USA. The transfer of data to third countries without an adequacy decision takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension -dataprotection/standard-contractual-clauses-scc_de.

Cookies or comparable technologies are used with your consent on the basis of Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Article 6 Paragraph 1 Letter a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

You can find more information on data protection at https://www.tiktok.com/legal/new-privacy-policy?lang=de-DE and https://ads.tiktok.com/i18n/official/policy/controller-to- controller.

Using Criteo

We use the technology of the provider Criteo SA (32 Rue Blanche, 75009 Paris, France; "Criteo") on our website. The purpose of the application is to target visitors to the website with interest-based advertising as personalized advertising banners on other websites (so-called publishers). To do this, Criteo uses technologies such as cookies, which enable your browser to be recognized.

The following information, among others, can be collected and transmitted to Criteo: referrer URL, pages visited on our website, date and time of the visit, advertising ID of your smartphone, information about the browser and device you are using, contents of the shopping cart. User profiles can be created from the data collected in this way using pseudonyms. However, this does not allow users to be personally identified.

Cookies or comparable technologies are used with your consent on the basis of Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Article 6 Paragraph 1 Letter a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

You can find more information on data processing and data protection at https://www.criteo.com/de/privacy and https://www.criteo.com/de/privacy/how-we-use-your-data/.

Use of Google Translate

We use the translation service on our website via an API integration

Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

The data processing serves the purpose of presenting the information provided on the website in a different language. In order for the translation to be automatically displayed after you have selected a national language, the browser you are using connects to the Google servers. Cookies can be used here. Among other things, the following information can be collected and processed: IP address, URL of the page visited, date and time.

Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.

Cookies or comparable technologies are used with your consent on the basis of Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Article 6 Paragraph 1 Letter a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

You can find more information about the collection and use of your data by Google at: https://www.google.com/policies/privacy/.

Data subject rights and storage period

Duration of storage

After completion of the contract, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the period has expired, unless you have consented to further processing and use.

rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, to correction, to deletion, to restriction of processing, to data portability.

In addition, according to Art. 21 Para. 1 GDPR, you have the right to object to the processing based on Art. 6 Para. 1 f GDPR and to processing for the purpose of direct advertising.

Right of appeal to the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that your personal data is not being processed lawfully.

You can lodge a complaint, among other things, with the supervisory authority responsible for us, which you can reach under the following contact details:

Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Str 22, 7th floor

20459 Hamburg

Phone: +49 40 428544040

Fax: +49 40 428544000

Email: mailbox@datenschutz.hamburg.de

 

Right to object

       

If the personal data processing listed here is based on our legitimate interest in accordance with Article 6 Paragraph 1 lit. f GDPR, you have the right to object to this processing at any time for reasons that arise from your particular situation with effect for the future.

After an objection has been raised, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After the objection has been raised, we will stop processing the data concerned for the purpose of direct advertising.

 

last update: 29.11.2022

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FAQ

FAQ

  • Can I add images, videos or GIFs to my FAQ?
    Yes. To add media, follow these steps: Go to app settings. Click on "Manage FAQ". Create or select a question to add media to. When editing your answer, click the image, video, or GIF icon. Add media from your library and save this.
  • How do I add new Questions & Answers?
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  • What is an FAQ section?
    An FAQ section answers frequently asked questions about your business, e.g. "Where can we deliver?", "What are the opening times?" or "How do I book a service?". With FAQ you make it easier for visitors to navigate on your website and at the same time improve your SEO.

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